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Most of the successful companies have one thing in common, irrespective of their products, competition and market. That one thing is “taking care of customers by providing excellent service to them”.

Customer Service is very important for the success of any business.  Read below some of the quotes about customer care.

Your most unhappy customers are your greatest source of learning.
Bill Gates

It is not the employer who pays the wages. Employers only handle the money. It is the customer who pays the wages.
Henry Ford

Well done is better than well said.
Benjamin Franklin

Spend a lot of time talking to customers face to face. You’d be amazed how many companies don’t listen to their customers.
-Ross Perot

Kind words can be short and easy to speak, but their echos are truly endless.
Mother Teresa

Every company’s greatest assets are its customers, because without customers there is no company.

If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.
Jeff Bezos

If you do build a great experience, customers tell each other about that. Word of mouth is very powerful.

If you work just for money, you’ll never make it, but if you love what you’re doing and you always put the customer first, success will be yours.
– Ray Krock

I don’t like customer service, because I don’t believe the customer should have to pay and help out too.
– Jarod Kint

We see our customers as invited guests to a party, and we are the hosts. It’s our job every day to make every important aspect of the customer experience a little bit better.
Jeff Bezos

‘Customer service’ is seldom about the customer; it is usually about the seller’s chances of making more money from that customer in future.

Quality in a service or product is not what you put into it. It is what the client or customer gets out of it.
– Peter Drucker

Customers don’t expect you to be perfect. They do expect you to fix things when they go wrong.
Donald Porter, V.P. British Airways

Do what you do so well that they will want to see it again and bring their friends.
Walt Disney

People expect good service but few are willing to give it.
– Robert Gateley

Men are rich only as they give. He who gives great service gets great rewards.
– Elbert Hubbard

If you don’t genuinely like your customers, chances are they won’t buy.
– Thomas Watson

The purpose of a business is to create a customer who creates customers
– Shiv Singh

The more you engage with customers the clearer things become and the easier it is to determine what you should be doing.
– John Russell

In the world of Internet Customer Service, it’s important to remember your competitor is only one mouse click away.
– Doug Warner

There is only one boss. The customer. And he can fire everybody in the company from the chairman on down, simply by spending his money somewhere else.
– Sam Walton

Your customer doesn’t care how much you know until they know how much you care.
– Damon Richards

It starts with respect. If you respect the customer as a human being, and truly honor their right to be treated fairly and honestly, everything else is much easier.
– Doug Smith

When you’re busy, avoid taking the quickest action. Instead make the extra effort to truly serve the customer.
― Marilyn Suttle

You are serving a customer, not a life sentence. Learn how to enjoy your work.
– Laurie McIntosh

Every client you keep, is one less that you need to find.
– Nigel Sanders

Know what your customers want most and what your company does best. Focus on where those two meet.
– Kevin Stirtz

Make a customer, not a sale.
– Katherine Barchetti

Profit in business comes from repeat customers; customers that boast about your product and service, and that bring friends with them.
– W. Edwards Deming

Under promise and over deliver.
– Toby Bloomberg

Right or wrong, the customer is always right.
– Marshall Field

He profits, most who serves best.
– Arthur F. Sheldon

Customer service is not a department, it’s everyone’s job.


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